Working Remotely

1. Before you can use Zoom, you must install the Zoom software for your device. Start by going to the Zoom Download Center or go to vpul-upenn.zoom.us and click Download in the footer.
   
   NOTE: For desktop/laptop users, download and install the Zoom Client for Meetings. For iPhone or Android users, download Zoom Mobile Apps from your mobile app store. There are also browser extensions for Firefox and Chrome.

2. Once the Zoom Client for Meetings is installed, click the Sign In button.
   
3. Click Sign In with SSO (on the RIGHT side of the sign-in screen).
   
4. When prompted to enter your company domain, type vpul-upenn and click Continue.
   
5. You'll then be taken to the Pennkey Login screen where you can log in with your Pennkey and password.
   
6. You should now be signed in!

There are some easy settings you can change before your Zoom meeting begins that will allow you to reduce the likelihood of intrusion by uninvited guests, and generally bolster your privacy overall.

• Lock the meeting: It’s always smart to lock your front door, even when you’re inside the house. When you lock a Zoom Meeting that’s already started, no new participants can join, even if they have the meeting ID and password (if you have required one). In the meeting, click Participants at the bottom of your Zoom window. In the Participants pop-up, click the button that says Lock Meeting.
• Waiting Room: One of the best ways to use Zoom for public events is to enable the Waiting Room feature. Just like it sounds, the Waiting Room is a virtual staging area that stops your guests from joining until you’re ready for them. It’s almost like the velvet rope outside a nightclub, with you as the bouncer carefully monitoring who gets let in.
• Password protect the meeting: You can add an extra layer of protection by password protecting your meeting. Participants will only be able to join if they have the correct password.
• Don't advertise private meetings on your website. Keep your private meetings private. Share the meeting link via email.
• Mute Participants: Hosts can mute/unmute individual participants or all of them at once. Hosts can block unwanted, distracting, or inappropriate noise from other participants. You can also enable Mute Upon Entry in your settings to keep the clamor at bay in large meetings.
• Additional security links

Lock the meeting

1. When you’re in the meeting, click Manage Participants at the bottom of your Zoom window.
   
2. A Participant window will appear, click the three-dot option menu link.
   
3. In the participants pop-up box, you will see a button that says Lock Meeting. When you lock the meeting, no new participants can join, even if they have the meeting ID and password.
   

Enable the Waiting Room

1. When you're in the meeting, click Manage Participants at the bottom of your Zoom window.
   
2. A Participant window will appear, click the three-dot option menu link.
   
3. In the participants pop-up box, you will see a button that says Enable waiting room. When you lock the meeting, no new participants can join, even if they have the meeting ID and password.
   
4. For more information on the Waiting Room feature, click here.

Password protect the meeting

ENABLE PASSWORD SETTINGS

1. Sign into the Zoom web portal and navigate to Settings.
2. Navigate to the Meeting tab and verify that the password settings that you would like to use for your meetings and webinars are enabled.
   
   If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
   Note: If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.

EDIT THE PASSWORD

By default, meetings are assigned a random password. You can update the password to one of your choosing.

1. Sign in to the Zoom web portal and navigate to Meetings.
2. Click the topic of the meeting you would like to update the password for.
   
3. Click Edit this Meeting
4. Under Meeting Options, edit the password.
   
5. Click Save

Mute Participants

Mute or unmute all participants currently in the meeting. You can also automatically mute participants as they join the meeting.

1. When you're in the meeting, click Manage Participants at the bottom of your Zoom window.
   
2. A Participant window will appear, click Mute All to mute all participants or hover over a participant to show the Mute button.

Additional Security Links

• See how Zoom is addressing security issues from Zoom CEO, Eric S. Yuan.
• Zoombombing Allows Uninvited Guests Join a Zoom Session
• Privacy Considerations When Using Zoom
• How to defend your virtual meeting from uninvited, malicious guests

Before you can use Zoom, you must install the Zoom software for your device. Students, faculty and staff can sign into Zoom using their Pennkey.

• Log in to Penn Zoom.

Follow the steps below to host your meeting.

1. Open your Zoom app on your desktop and click Sign In.
2. Click on the New Meeting icon
   
3. If a popup window appears, choose an audio conference option of Computer Audio.
4. You can invite participants by clicking the Manage Participants icon
   
5. Click on the Invite link
   
6. Choose the Contacts you wish to invite or invite by Email. You can also Copy URL or Copy Invitation and paste it to your contacts.
   

The Waiting Room feature allows the host to control when a participant joins the meeting. As the meeting host, you can admit attendees one by one or hold all attendees in the waiting room and admit them all at once. You can send all participants to the waiting room when joining your meeting or only guests, participants who are not on your Zoom account or are not signed in.

Participants will see the following screen when joining a meeting with Waiting Room enabled:

You can also customize the waiting room screen with your own logo, title and description.

Note:

• If the Waiting Room option is enabled, join before host will not work for that meeting.
• Webinars do not support Waiting Room. Use a webinar practice session as an alternative.

ENABLING OR DISABLING WAITING ROOM DURING A MEETING

1. As the meeting host, click Manage Participants.
   
2. Click More at the bottom of the participants' window and choose Put Attendee in Waiting Room on Entry to enable or disable the feature.
   

ADMITTING PARTICIPANTS DURING A MEETING

1. As the meeting host, click Manage Participants.
   
2. Click Admit to have the participant join the meeting.
   

ADMIT ALL PARTICIPANTS FROM THE WAITING ROOM

1. As the meeting host, click Manage Participants.
   
2. Click Admit all.
   

SENDING PARTICIPANTS TO THE WAITING ROOM DURING A MEETING

1. As the meeting host, click Manage Participants.
2. Click More next to the participant's name and choose Put in Waiting Room.
   

SENDING MESSAGES TO PARTICIPANTS IN THE WAITING ROOM

1. As the meeting host, click Chat.
2. Click the dropdown next to To:
3. Click Everyone (in Waiting Room).
4. Type and send your chat message to the waiting room.

Once the message has been sent, the participants in the Waiting Room will see the message on the Waiting Room screen:

Zoom Help Center
Phone: 888-799-8854
Email: support@zoom.us to submit a ticket
Chat: Zoom Technical Support and click “Help” in the lower right corner of the page
Hours: 24/7 To report any misuse, abuse or violations on the Zoom Platform click here.

Click here for information on joining Zoom meetings.

Click here for information on scheduling Zoom meetings.

Click here for information on the Zoom Outlook plugin

• LinkedIn Learning: Zoom Topics
• Zoom Help Center: Training

Click here for information on recording Zoom meetings.

Click here for more information on how to transcribe Zoom recordings.

Click here for more information on sharing your screen and other content in Zoom.

Click here for more information on the controls available to meeting hosts and co-hosts.  This has been edited