Technology & Software Access

All Penn students have unlimited data storage via Penn+Box, a cloud-based collaboration service for securely managing and sharing files and folders within the Penn community and externally. Users can access, create, manage, and distribute content across various device types and operating systems. 

Used to using a whiteboard for teaching, research, or office hours? CTL has some low- & medium-tech solutions you can use in live and recorded sessions! Many also recommend low-cost tablets for simulating whiteboards. 

Penn Libraries Virtual Support page provides a range of guides, tutorials, and support services to help with virtual classes. The Penn Libraries software guide includes tutorials and information on virtual meeting platforms — including Adobe Connect, BlueJeans, GoToMeeting, and Zoom. 

The Using Electronic Resources provides information on accessing e-resources, optimal browser settings, as well as common connection problems and solutions.

Internet and Phone Service 
Information about free and  low-cost internet & wi-fi access and updates made to mobile phone service plans to help support individuals during the COVID-19 crisis.

IT Support
Penn Information Systems & Computing (ISC) has put together a Remote IT Support Guide to assist students with accessing and using virtual instruction and software. Please click on a link below to jump to a section in the guide: