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Monday, December 21, 2020

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Documentation PDFs


Remote Desktop Setup

Monday, December 21, 2020

The Remote Desktop Protocol (RDP) will allow staff to connect to their computer on campus from a remote location, such as your home.

A PDF version of this document is located here.


  • You must first install and configure a VPN before using Remote Desktop Protocol

Getting Started on Windows

  1. Click on the Start Menu and navigate to All Apps > Windows Accessories and click Remote Desktop Connection. Alternatively, you can click the Start Menu and type RDPRemote Desktop Connection should appear under Best match.

  2. Click Show Options. Add the following information
    • Computer:
    • User name: VPUL\Your Pennkey (login name you use at your office)
    • Before clicking Connect, click Save As… to save the Remote Desktop Connection to your desktop.

    • Enter your VPUL Password (not your Pennkey password, but your password you use to log into your desktop) in the Password box
  3. The first time you initiate your Remote Desktop Connection, you may receive the messages listed below:

  4. Once you’ve successfully connected, you will see your desktop computer and it will appear as if you are sitting at your desk on campus.

Getting Started on MacOS

  1. Download the Microsoft Remote Desktop client from the Mac App Store.
  2. Locate Remote Desktop and launch the application
  3. Click Add Desktop connection
  4. Enter the following information:
    • PC Name:
    • Click Add
    • Double click your new desktop connection. If you get a pop up message, click Continue.
    • Enter your VPUL Login name (VPUL\Pennkey) and VPUL password. This is the same login you use at your computer on campus.
  5. Once you’ve successfully connected, you will see your desktop computer and it will appear as if you are sitting at your desk on campus.

VPN Setup

Monday, December 21, 2020

A VPN will allow you to access your Penn network and allow you to access network resources, group drives, and your work PC on campus. Your internet traffic will be encrypted and your traffic will appear to originate from within the UPenn network.

This VPN connection is an extension of the Penn network and is subject to the University’s Acceptable Use Policy on Electronic Resources.

Please note: If you’re experiencing slowness, please ensure that you have a strong wireless connection or if possible, connect via an ethernet cable.

A PDF version of this document is located here.

Getting Started

  1. Download the FortiClient VPN
  2. After you’ve downloaded the FortiClient VPN, depending on your browser, locate the application and click to launch the installer

    VPUL Setup in Chrome

     VPN Setup in Firefox

  3. The installer may download additional files, after this process completes, proceed with the installation steps
    • Agree to the License Agreement
    • Click Next to proceed

      VPN Setup Welcome
    • Click Next to proceed with installation

    • Click Install to complete the installation

  4. Once the setup completes, navigate to the Start Menu > type FortiClient and open it

    Or on MacOS

  5. Click I acknowledge that this is free software…

  6. Click Configure VPN

  7. Enter the following configuration…

  8. On the following screen, select the VPN you just entered and enter your VPUL username (Pennkey) and VPUL password. This is the same login information you use when you log onto your machine on campus.
    • VPN Name: VPUL VPN
    • Username: pennkey
    • Password: VPUL Login Password
    • Click Connect

  9. You should now be connected! Once you’re done with your session, do not forget to disconnect.

  10. You can now proceed to Remote Desktop (RDP) into your machine on campus. For instructions on how to RDP into your machine, please see below: