About

University Life Technology Services work to provide University Life with best-in-class student and administrative information systems and desktop computing equipment. The group offers a variety of technical services to ensure technology facilitates the work processes of divisional offices; the group also works to develop collaborative relationships to ensure that technologic projects are developed and delivered in an integrated fashion. The central goal of University Life Technology Services is to create and maintain a supportive environment, in which technology advances the imperatives of the division and the University.

University Life Technology Services ensures the technology and information needs of the division, and those of its partners, are wholly satisfied.

University Life Technology core objectives are:

Technology Management Plan

Process for planning an integrated approach for effective information management that supports the overall functions of the Vice provost for University Life.

End-User Support

Provide and maintain a supportive information management environment for administrative computing and VPUL supported student spaces. Implement the Technology Management Plan, which is the process for planning an integrated approach for effective information management that supports the overall functions of the Vice provost for University Life.

Infrastructure Services

The network, data center, and application infrastructures are complex and business-critical. The efficiency and effectiveness of these infrastructures depend upon proactive monitoring of systems and measurement of capacity, ranging from the end user’s experience of application performance through network latency and processing loads; as well as establishing and maintaining technologies in support of administrative and student computing.

Application Development (Database/Web) Services

Implements and maintains Divisional applications and manages institutional data in support of business processes and decision making for the Division’s strategic initiatives. Review existing business processes and the use of institutional systems and data in support of these processes for all divisional offices. Determine ways in which technology can enhance, streamline, and ultimately bring efficiencies to these processes such as mobile technology. Develop systems using existing authentication processes and developing online systems, providing for service anytime, anywhere while allowing for the collection of data into a centralized repository for analysis. Develop strategy and architecture for enabling access to both existing third-party applications and applications developed in house to provide easy-of-use functionality. Develop and design data intelligence portal to provide historical, current, and predictive views of VPUL services.

Risk Assessment and Mitigation

Develop strategies to determine risks, their consequences, and techniques to mitigate them. To maintain disaster recovery capacity, ensure security, and safeguard access to all computing resources within VPUL and campus-wide networks.

Meet Our Team

Eric Bowden
Eric Bowden Infrastructure
Rob Butler
Rob Butler IT Director
Weining Guo
Weining Guo Application Developer
Jannah Herring
Jannah Herring End User Support
Greg Kinter
Greg Kinter End User Support
Nasrin Mani
Nasrin Mani End User Support
Braden Priester
Braden Priester End User Support
Alan Doan
Alan Doan Website Developer
Antuan Brown
Antuan Brown Systems Admin